Eligibility Period: You have 12 hours from the time of purchase to request a full refund, known as the ‘12-Hour Refund Eligibility Period.’
How to Request: To request a refund, please get in touch with our customer service within the eligibility period, providing your order number and the reason for the refund. Refunds will be issued using your original payment method.
Refunds After 12 Hours: If a refund request is made after the 12-hour eligibility period, a service charge of £8.99 will be applied to cover the resources used.
Refund Processing Time: Once your refund is approved, it may take up to 7 business days to reflect in your account, depending on your bank’s processing times.
Exceptional Cases: Refund requests made outside the 12 hours may be considered on a case-by-case basis, but the £8.99 service charge will still apply.
Final Decision: All decisions regarding refund requests are final and made by UKIPTV.LTD
Policy Updates: We reserve the right to modify this policy at any time without prior notice, so please review it periodically.
Thank you for choosing UKIPTV.LTD. Please contact our customer support team if you have any questions or require assistance. Ukiptvltd@gmail.com
